Reservation Terms and Conditions 2021/22
1. DAY TRIPS and SHOWS.
Full Payment required on booking.
2. MULTI-DAY TOURS
Payment of your deposit is required at the time of booking. Full payment is due no later than the date stated.
*Late Reservations: Full payment is required on booking.
Please note that prices may be subject to change from 30 days before the departure date; this is due to the various supplier’s cancellation / rebook policies.
3. CANCELLATION POLICY
• Within 45 days before travel – loss of the deposit paid.
• 30 days or less before travel – loss of 100% of the amount paid
*For everyone’s convenience we have packaged the insurance into our tours set price. Please advise us if you prefer not to have your tour insured and we will amend the pricing for you.
4. HOLIDAY DETAILS AND CONDITIONS
Please read the newsletter carefully for those items included in the price. No allowance or refund can be made for meals, accommodation, excursions that you don’t do.
No.8 Tours strives to provide a safe, enjoyable and memorable travel experience for all passengers.
Passengers are required to advise No.8 Tours, in advance, of any physical, medical or other special needs that require assistance. If travelling from overseas, it is your responsibility to have a valid passport and all visas, permits and certificates required for your selected tour as well as any necessary vaccinations and to comply with all applicable laws.
No.8 Tours is not responsible for any costs incurred because of failing to obtain necessary visas.
For all Air NZ Domestic flights throughout New Zealand for airport security purposes we now require a form of photo identification and your correct names not nicknames.
5. INSURANCE (Over Seas Travel).
If travelling from overseas, it is compulsory that you take out comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before embarking on a No.8 Tours holiday. Please check that the insurance covers all the activities that you are going to be participating in. Some policies exclude certain activities.
6. IF WE CANCEL OR CHANGE YOUR HOLIDAY
No.8 Tours reserves the right to alter the cost, itinerary or accommodation should the occasion demand it and are not responsible for additional costs that may arise through events beyond their control.
No.8 Tours will do their best, at their discretion, to select alternative accommodation, sightseeing tours and transportation to give you excellent value for money.
Please notify No.8 Tours of significant medical issues so as we can inform you of any potential risks that may present themselves as part of a tour. No.8 Tours reserves the right to deny/refuse a booking on medical grounds. It is your responsibility to bring your medication. In the event that it has been left behind once travelling, please notify your guide, so arrangements can be made to replace this.
8. HEALTH and FITNESS.
If you are not feeling 100% or you have just recovered from a virus or infection, please be prepared to alter your travel arrangements. Most insurances will confirm that No8 Tours will prevent our guides from travelling if they are affected by the slightest symptom of illness. At No.8 Tours we pride ourselves with being able to give personal service to each customer; however, our guides are not qualified to provide individuals who aren't of good able-bodied health, the time and attention they may need to make their tour a memorable experience. We are more than happy for you to join us if you have a caregiver that can come along too and help you along the way.
No.8 Tours is not a common carrier and therefore can refuse to carry a person whose behaviour is detrimental to the enjoyment of the group. By travelling with No.8 Tours, you agree to accept the authority of the driver/guide and accept their decisions. Our staff are entitled to a safe working environment and our passengers for a great holiday. Any threats to safety, being physical or verbal, or inappropriate behaviour may result in removal from the trip. If a guide requires a passenger to leave the trip no refunds will be given, and the passenger in question will be responsible for their travel costs from that point.
Deposit on Booking. Instalment and Balance as per date listed.
Yes we do accept Credit Cards – MasterCard, Visa (Surcharge of 2% will apply)
Unfortunately Cheques are no longer accepted by our bank, however you can go to the bank and ask help you make a deposit to our bank account.
No.8 Tours Westpac 03-0435-0747293-00
Reference: Surname and Reservation Number